What do you do — what’s the right thing to do — when you’ve messed up so badly and fallen from grace? In the wake of continuing news about people in positions of trust and authority taking advantage of their position of power to harass and humiliate, I want to share a simple and sincere…
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I’m not the first to say that there is a lot of tension in conversations these days. Whether on social media, at the Thanksgiving dinner table, in office discussions, in political discourse and beyond. I’ve been listening to this dis-course: Listening to the dis-comfort, the dis-ease and to the general dis-content as well-intentioned people enter…
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Thursday, July 27, 2017. My day is bookended by lucky luxury and painful perspective. I started the day with a skip in my step; entering a Starbucks in Bel Air, I order my usual – A tall Americano with a little room for my non-fat milk – low calorie, high price. Waiting for the barista to…
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Hello business world. I haven’t written in a while because I’ve been working with serious clients on some tough issues. I leave intense conference rooms with immense gratitude that I get to play a part in helping partners and teams rebuild, reconcile and repair. It’s also emotionally exhausting. I was describing the experience to a…
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I took a pretty bad fall on Friday walking to a meeting in Venice, California. Broke the skin on my knees, sprained my arm, shattered the glass on my phone — but actually bolstered my belief in myself and in how the world works. Rewind three hours. Driving my teen to the school bus in…
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Ace The Interview Honored to be featured in GLA ALA’s Fall 2016 Leadership Exchange Magazine.
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Meeting with my coaching clients over the last week involved a number of conversations about the recent presidential election. “I don’t talk to anyone at work about it,” “I’m avoiding people in the hallway,” and “I only talk to people who voted the way I did,” are some of the statements my clients voiced in…
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You want that job – there’s a lot of competition – you’re qualified and experienced – how do you make sure the hiring manager knows that? There aren’t any tricks, and preparation is the name of the game, but once the interview has started, there are certain communication tools to bring with you, along with…
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In an age of digital distraction and information overload, two questions should be front of mind if our goal is to get our message across. 1. Where does communication break down? 2. How can we communicate more effectively? Researchers Ray and Myers from Stanford wrote that “in practice, communication is the most complex of all…
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