Excited for Friday’s Terrence E. Deal Leadership Institute’s timely conference on bridging differences in a divided world. For several months I’ve had the privilege to guide and mentor the student fellows’ journey into their personal and professional #soul #stories and look forward to their presentations on #creating #connection. Leadership Conference will be held at TDLI Conference at the Ludwick Center (Sacred…
Director Fauci recommends we abandon the handshake forever. This is an opportunity to question our cultural awareness, the meaning behind our actions and our underlying assumptions about this long-held tradition. Have a read and share your ideas. #communication #nonverbalcommunication #intention #impact #purpose #professionalpresence #crossculturalcommunicationskills #coronavirus #covid19 #leadership #training #coaching #organiccommunication Dr. Anthony Fauci, Director of…
Here’s part 3 of the Creating Connection Series with “Yes, And” vs. “No, But” approach — Assertive Adulting. So powerful when we put this tool into practice! #communication #author #book #creatingconnection I was coaching an experienced manager at a reputable company undergoing some serious changes. She was sharing her communication frustrations while I was gently…
Continuing the Yes, And vs. No, But mind-set/heart-set dialogue to create connected conversations. . . . #communication #author #book #creatingconnection How I respond to you is a reflection of how I feel about myself. The tone I set and the norms I create with others are an extension of my internal dialogue, my self-talk, and…
Yes, And: For years I’ve been training the concept of “yes, and.” This is when we listen to someone, let them know we’ve heard and understood them, and then use the word “and” to build on their statement or request with our own thoughts and suggestions. We could be in agreement with with what they’ve…
Right now, this minute ask yourself: What do I stand for? What matters most to me that would give me the moral courage to speak up? Sometimes, it’s easier to answer with the opposite in mind. Fill out the blanks below: Without ________________ life would suck. Without ________________ life would suck. Without ________________ life would…
As we enter this harried, crazed — but also wonderfully sweet season — a reminder to raise our awareness of others and increase our ability to connect and empathize. A short segment from my upcoming book: Connector #8: EMPATHIZING Acknowledges the other person’s emotion Offers compassion Communicates with sensitivity and respect There is a fundamental…
What do you do — what’s the right thing to do — when you’ve messed up so badly and fallen from grace? In the wake of continuing news about people in positions of trust and authority taking advantage of their position of power to harass and humiliate, I want to share a simple and sincere…
I’m not the first to say that there is a lot of tension in conversations these days. Whether on social media, at the Thanksgiving dinner table, in office discussions, in political discourse and beyond. I’ve been listening to this dis-course: Listening to the dis-comfort, the dis-ease and to the general dis-content as well-intentioned people enter…
Thursday, July 27, 2017. My day is bookended by lucky luxury and painful perspective. I started the day with a skip in my step; entering a Starbucks in Bel Air, I order my usual – A tall Americano with a little room for my non-fat milk – low calorie, high price. Waiting for the barista to…