Ace the Interview

You want that job – there’s a lot of competition – you’re qualified and experienced – how do you make sure the hiring manager knows that? There aren’t any tricks, and preparation is the name of the game, but once the interview has started, there are certain communication tools to bring with you, along with…

Yesterday I was your peer, today I’m your supervisor…now what?

Changing dynamics at work add to already challenging situations. It’s not uncommon that individuals get promoted, and overnight go from being their co-workers’ peer to supervising them. When roles and goals change, the management and leadership style must follow; but tensions and triggers show up that accompany the change and often lead to confusion and…

Communication Cheat Sheet Part 2: Nonverbal Cues

A couple weeks ago I posted an article about the power of listening-–http://bit.ly/1TMLKYt — and stated that the second most significant skill on my communication cheat sheet is the power of nonverbal communication. Of all the intentional tools to master, how we convey our emotions with the use of our voice, facial expression and body language, will…

Develop Healthy Boundaries: The Problem with Over-Sharing in Organizations

Many well-intentioned professionals have been striving to create more collegial relationships at work, with a focus on positive interactions they hope will boost morale, loyalty and also the bottom line. Unfortunately, opening up is often connoted with over-sharing while friendliness is sometimes mistaken for divulging personal information inappropriately. Where do we draw the line to meaningfully…

Prepare Your Emotional Strategy for Negotiating

Negotiating is an interpersonal process. Making deals involves individual interests that conflict, oftentimes giving rise to anger and anxiety. Most people prepare a legal and business strategy going into a negotiation that focuses on talking points, offers and counteroffers. Rarely do people plan out their emotional strategy for what is essentially an emotionally charged conversation.…